All Seasons Meet and Greet Reviews

We arrived on at 4.45am on 3/09/11 at Stansted. We phoned as we left the motorway and were told where to park and that someone would be with us in a few minutes. Another phone call & over 15mins later someone finally came and told us because we booked arrival at 5am they could not pick up earlier.Journeys do not always take the allotted time & so we are supposed to hang about!! On return on 10/09/11 we phoned again at the advised time. We then walked a long distance to the Red car park (had it been raining we would have been soaked) only to have to wait another 10 minutes for our car to arrive. This is hardly a meet & greet service!!